Welcome to ReStockly! This user guide will help you navigate and use all the features of ReStockly to maximize your out-of-stock notification capabilities.
ReStockly helps you capture customer interest when products are out of stock and automatically notify them when items become available again, helping you recover lost sales and improve customer satisfaction.
This guide covers everything from basic navigation to advanced features. Whether you're new to ReStockly or looking to optimize your current setup, you'll find helpful information here.
When you log into ReStockly, you'll see your main dashboard with key metrics:
Use the top navigation to access different sections:
From the dashboard, you can quickly:
Navigate to "Widget Settings" from the main menu to customize how ReStockly appears on your store. This is where you control the customer-facing elements of the app.
Customize the widget appearance:
These premium widget features are available on Starter and Professional plans:
Personalize the text and messaging:
Always click "Save Settings" after making changes. Changes are applied to your live store immediately, but may take a few moments to appear due to caching.
Monitor all customer subscriptions from your dashboard:
Each subscription shows:
You can manually manage subscriptions:
ReStockly automatically sends notifications when:
Track notification delivery:
Email customization is a Professional Plan feature. With email customization, you can:
Free and Starter plans use a system email template that cannot be customized. Upgrade to Professional to unlock full email customization.
You can manually trigger notifications for specific products or subscriptions when needed, useful for testing or special promotions.
All ReStockly plans include a dashboard with basic metrics:
Professional Plan subscribers get access to an advanced analytics dashboard with detailed insights:
Export your subscription and analytics data for external analysis. Available in CSV format with custom date ranges and filters. This feature is only available on Professional plans.
Manage your account information:
Monitor and manage your BigCommerce connection:
Configure how you receive updates:
ReStockly offers three flexible subscription tiers to match your business needs:
Access plan management from the Subscription Plans menu:
Each plan has different capabilities:
Upgrading your plan unlocks additional features such as advanced analytics, priority support, custom email templates, and higher usage limits.
For developers and advanced users:
Set up advanced automation rules:
Efficiently manage large volumes:
Connect ReStockly with other tools:
Q: How quickly are notifications sent after restock?
A: Notifications are typically sent within minutes of inventory being updated, though delays may occur during high-traffic periods.
Q: Can customers unsubscribe?
A: Yes, all notification emails include unsubscribe links, and customers can manage their subscriptions directly.
Q: Does ReStockly work with all BigCommerce themes?
A: ReStockly works with most Stencil-based themes. Some custom themes may require minor adjustments.
Get the most out of ReStockly:
Follow these best practices:
Need assistance? We're here to help:
Email Support: support@finten.space
For technical issues, feature requests, or general inquiries, don't hesitate to reach out. Our support team is committed to helping you succeed with ReStockly.